Customer management in your practice

Your customers are smarter and more sophisticated than ever. Frontrunning business customers regard their suppliers increasingly as a source of competitive advantage in their markets. Hence your customers need – and want – a savvy sparring partner with the ability to work effectively across regions, business units and functions. Together with your key customers you may pro-actively discover value innovation opportunities and build innovative value propositions to catalyse change and make a difference in the market.

How can we help you to get the best out of your customer relations?

With our tailored action learning programs we may support you in identifying your key customers and managing your customer relationships in this digital era. We may also  guide the implementation of a successful customer management program or bring your current customer program to the next level. you may  contact us to discuss posiblities for commercial action learning programs or sales team coaching sessions tailored to your specific needs.

Contact the MPCN team for a customized program for your organisation.

Additionally together with Rotterdam school of Management we offer twice per year a three-day Strategic Account Management open programme for sales executives and their teams.

See also our recent book publications: Transformational Sales and Key-account management.

 

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