Your customers are smarter and more sophisticated than ever. Frontrunning business customers regard their suppliers increasingly as a source of competitive advantage in their markets. Hence your customers need – and want – a savvy sparring partner with the ability to work effectively across regions, business units and functions. Together with your key customers you may pro-actively discover value innovation opportunities and build innovative value propositions to catalyse change and make a difference in the market.
With our tailored action learning programs we may support you in identifying your key customers and managing your customer relationships in this digital era. We may also guide the implementation of a successful customer management program or bring your current customer program to the next level. you may contact us to discuss posiblities for commercial action learning programs or sales team coaching sessions tailored to your specific needs.
Additionally together with Rotterdam school of Management we offer twice per year a three-day Strategic Account Management open programme for sales executives and their teams.